Its the fact that I have been a customer for more than 12 months is the annoying part. I expected that I could unlock for free
Unlocking fees are they legal and ethical.
to 3 mobile
liam noonan's public updates
February 26th, 2009
Unlocking fees are they legal and ethical
Rang 3 mobile today to unlock my phone. They want to charge me 25 Euros to unlock the phone even though I have the phone/contract for more than 12 months with them.
My understanding is that 02 and vodafone don't charge, if you have a cont
sent to 3 mobile
February 23rd, 2009
If you switch your number they have to switch in 2 hrs or less. european regulations stipulate this. Not sure about closing
Now I am REALLY angry.
to 3 mobile
Now I am REALLY angry.
to 3 mobile
3 customer service starts from the point of view that the customer is wrong until they can prove via the regulatory bodies and courts (if necessary) that they are right.
Ask for the customer service agent's name and email address and inform them ...
Now I am REALLY angry.
to 3 mobile
Now I am REALLY angry.
to 3 mobile

Unlocking fees are they legal and ethical.
to 3 mobile