Michele Neylon's public updates
Yesterday
Awstats Now Available On Linux!
Image by blacknight via FlickrWe're delighted to finally be able to offer Awstats statistics for all our shared Linux based hosting accounts (it's also available for Windows).If your site is hosted on any of our shared Linux hosting accou
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March 13th, 2010
Issues With CP.Blacknight.com
We are currently experiencing an issue with the control panel which is preventing users from logging in.Our technical team is aware of the situation and is working on it.UPDATE 1433 - the control panel is currently accessible and
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March 11th, 2010
ICANN Board To Decide Fate of .XXX Tomorrow
As the ICANN meeting in Nairobi draws to a close several big questions still hang in the air.While many ICANN insiders may be wondering about new TLDs the world's media is firmly focussed on one topic an one topic only - .xxx.Tomorrow mor
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backup.mybackup.ie file system errors
Summary: One of the SAN devices that is connected to this cluster has a dodgy file system. It's currently being recovered but this will take upto 8 hours. There will be no data loss, this is semi expected as the file system hasn'
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March 9th, 2010
Nominet Scheduled Maintenance April 11 2010
Nominet, who operate the co.uk registry, have given us advanced warning of a major maintenance window on Sunday April 11th 2010.Most Nominet systems will be unavailable from 0700 to 1300, so we will be unable to process any new r
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March 8th, 2010
ICANN Meeting Opens In Kenya
Earlier today (around 6am Irish time) the 37th public ICANN meeting opened officially in Nairobi, Kenya.I stress the "official", as the meeting's activities had already started on Saturday with a large number of meetings taking place over
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March 5th, 2010
Blacknight Invasion of Kilkenny
I mentioned earlier this week that we were sponsoring WordCamp in Kilkenny and that I was attending.
It now transpires that a large number of our staff will be attending, so it looks like Blacknight will be invading Kilkenny!
By the sound
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March 3rd, 2010
Essential Maintenance PEMVZMPS20, PEMVZMPS23
We have been alerted to a disk failure in both PEMVZMPS20 and PEMVZMPS23. Due to it's RAID configuration no data loss has occured of course.To get the RAID back up and running to it's full potential we are going to replace the fa
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March 2nd, 2010
Telnic - Telhosting Upgrade
Telnic are upgrading the Community Telhosting Platform (CTH) on Thursday 4th March 2010.The upgrade will take place at 0600 UTC.Production System Impact Summary* CTH Web based UI and API - Available during the upgrade window thou
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March 1st, 2010
cp.blacknight.com scheduled downtime
Summary: Tonight Monday March 1st we're moving the Provisioning node known as OSSCORE to new hardware. This is due to the sheer volume of customers going into the system on a daily basis. This has caused our provisioning back end
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February 28th, 2010
WordCamp Ireland Next Weekend
Next weekend Kilkenny will be playing host to Wordcamp Ireland.We're the headline sponsor, though admittedly I've been a bit remiss in promoting our involvement!In any case the event runs over two days, with three tracks:Intro trackBlogge
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February 27th, 2010
Want A Personal Domain Name? Why .me Makes Sense
If you want to get your own "slice" of the internet to setup a blog or to publish your CV then why not look at .me?Unlike some country code domain names .me is completely free from restrictions - so you can register a .me domain name as e
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Upcoming Change To Pending IE Domain Registrations
The IE Domain Registry (IEDR) have informed us of a small change that they will be introducing to their processes.Currently any registration or modification request is valid for 30 days, so you have 30 days to provide the supporting docum
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February 25th, 2010
PEMVZWIN06 - Reboot
An emergency reboot will be taking place on PEMVZWIN06 at 02:00 on the 26th of February.
This will effect the following VPSs:
78.153.208.25578.153.208.16378.153.210.2078.153.210.16078.153.210.17278.153.209.20478.153.210.18478.15
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Get Your Own TV!
We've got yet another nice little promotion to share with you. This time round it's on .tv domain names!Use the coupon code: tvpromo (no space - cASe SeNSitive) and you'll be able to get a .tv domain for a mere €19.99 ex-VATYou will be
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February 24th, 2010
We Need Your Feedback!
The Blacknight hosting platform is very powerful and has a lot of fantastic features.However, the control panel is not perfect and we are all too aware of this.The control panel vendors, Parallels, have been working closely with us to imp
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pemwinweb08 having issues
Summary: pemwinweb08 is currently experiencing issues. Our engineering team are on the case and hopefully it'll return to normal service shortly. We'll post further updates here.Update: 08:20 The server is back now. The Frontnet
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February 22nd, 2010
cp.blacknight.com outage this morning Feb 22nd
Summary: Some of the services behind cp.blacknight.com are currently unstable which is causing the control panel to show 404 and proxy errors. We're working with our software vendor to resolve this as soon as possible. We hope to
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February 20th, 2010
Store Issues
We've been experiencing some issues with the store this evening.Our technical team are working on resolving the issue as quickly as possibleThis should not have any impact on any existing services - just the actual shopfront.
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February 19th, 2010
Get Serious With .Biz
One of the things we like to do here at Blacknight is to bring you special offers on domains (and hosting). But we also like to focus on domain extensions that you might overlook.So what about .biz?The .biz domain extension was launched t
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February 17th, 2010
Irish Internet Association Net Visionary Awards - Nominations Open
Nominations are now open for the 2010 IIA NetVisionary Awards.Unlike a LOT of awards the NetVisionary Awards are NOT "pay to play". Anyone can nominate anybody they think is deserving and then the public ultimately decides.Categories avai
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Maintenence Window - pemwinweb08 (81.17.250.65)
We wish to notify you of this 2 hour maintenence window on pemwinweb08 (81.17.250.65) shared Windows server, which will begin at 22:00 GMT tonight. All services hosted on this server may be unavailable for a period during this wi
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February 13th, 2010
Beat The Valentine's Day Blues With A Domain
Valentine's Day might be a wonderful concept if you've got a "better half". If you don't, however, it can be a really annoying day. For the last few weeks the shops have been trying to tempt people with cards, gifts and flowers... So what
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Good News For Mobi
Earlier this week DotMobi announced that they had been acquired by Afilias.We've been working closely with both .mobi and Afilias so we're absolutely delighted to hear their news.I'd personally like to congratulate Trey Harvin and his tea
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February 11th, 2010
cp.blacknight.com maintenance work
When: 03:00 to 06:00 on Friday Feb 12th.Summary: In order to diagnose issues with the java service that drives the UI in our control panel our Software Vendor wishes to perform several restarts of the service. We'll minimise the
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backup.mybackup.ie - Offline
The backup service, backup.mybackup.ie will be offline for the majority of the day due to some file system errors we've seen on one of it's SAN volumes.Our engineers are working on this currently and this blog post will be update
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February 10th, 2010
Ragnell Issues
Ragnell is currently having issues which is causing it to become unresponsive. There is an engineer on site getting it backup, and it should reappear within the next 10mins.
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Hardware node issues pemvzmps32
Summary: The hardware node pemvzmps32 which contains pemlinweb31 and mysql452 is experiencing issues. This is resulting in strange behaviour such as ftp timing out and high load on the mysql node. We plan to move these two contai
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Some .ie Eye Candy
To promote our current .ie domain offer (€14.99 for one year registration OR transfer) we got James from Forbairt Media to do some pixel herding.I'm really happy with the result:Leaderboard is 728 pixels wide, so you'll have to click on
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February 9th, 2010
Emergency Reboot - PEMVZWIN06
VZWIN06 Hardware node needs to be rebooted at 19:00
This will effect the following VPSs:
78.153.208.25578.153.208.16378.153.210.2078.153.210.16078.153.210.17278.153.209.20478.153.210.18478.153.209.16678.153.210.20378.153.210.8
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Eurid Registry Scheduled Maintenance
Eurid, the registry operator for .eu, are conducting maintenance work tomorrow, February 10th 2010 from 0600 to 0630 CET.During this period no new registrations or updates will be possible. WHOIS will also not be available.Existi
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February 8th, 2010
Linux Shared Hosting Issues: Ragnell
We are currently experiencing issues with our shared hosting server Ragnell. Our engineers are working on resolving this currently.Update 5:58PM This has been resolved.
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February 6th, 2010
Shared Hosting Server: Bors
We are currently experiencing issues with our shared hosting server Bors (81.17.252.40)Our engineers are working on resolving this currently and will update this post once more information is available.Update 6:52PM: This issue h
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PEMVZWIN02 - Reboot
Due to a software error we are seeing on the hardware node, PEMVZWIN02, we need to reboot this node asap.The node will be down for no more than 10 minutes per VPS on the server.The affected VPSs are:78.153.208.116 VPS-23878.153
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February 4th, 2010
Balin Downtime
At around 15:30 balin.blacknight.ie stopped responding to requests. As we had an engineer on site who also couldn't log in locally, we rebooted it straight away and it was back up by 15:40. While we don't know exactly what caused
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Windows Shared Hosting Server Reboot
The server Bediver (81.17.248.30) needs to be reboot urgently.Our engineers are doing this now and the downtime will be no more than 5 minutes.UPDATE: This is complete
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February 2nd, 2010
PemWinWeb09 Issues
Pemwinweb09(81.17.250.41) is currently experiencing issues. We're currently looking into it and will update here as soon as we know more.UPDATE 17:38: The server is up and running again and we're currently investigating to find t
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IE Domain Price Slash - Com Promo Extended
We know you love our silly domain offers, so we're doing it again.We've cut the price on one year .ie domain name registrations to €14.99You don't need any coupon codes - just place the order online via our website and you'll get the sp
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February 1st, 2010
PHP Upgrade On Gorlois, Priamus And Rivalin
There will be an upgrade of the PHP versions on Gorlois, Priamus and Rivalin to PHP 5.2.12 this evening in order to fully sort an issue we've been having with Installatron. There should be only a few seconds downtime required as
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January 29th, 2010
MySQL Connectivity Error
We experienced some issues with one of our mysql nodes at 19:35. Some users may have seen connection timeout errors on their database connections for a peroid of 3/5 minutes.The affected node was: mysql71.cp.blacknight.comThis ha
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January 27th, 2010
MySQL Node Migration
Due to a hardware upgrade we are migrating the MySQL node listed below to new hardware this evening. All details are listed belowWhen?The downtime will occur tonight at 22:00 hours, 27th of January 2010What will be offline?Any da
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PHP Upgrade On Ragnell
Due an issue with Installatron, we have to upgrade the version of PHP on Ragnell to 5.2.12. This shouldn't result in any downtime, but it is possible. Any downtime should be no more than a minute or two.
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January 25th, 2010
Network Outage for some vlans in InterXion
Summary: At 3:35 pm we started experiencing routing issues in one of our facilities. I.e. InterXion. We're working as fast as possible to resolve this routing issue and we hope to have it backup ASAP.Update: 15:50 Any connectivit
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We Are Hiring - Multilingual Roles Available
We've just posted a new job vacancy (or vacancies) here.This time round we're looking for multilingual customer service / technical support staff.Let's see how we do with CVs .. Further details and how to apply hereNO AGENCIES OF ANY KIND
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January 24th, 2010
Domain Pulse Switzerland - See You There!
We'll be attending the upcoming DomainPulse event in Lucerne, Switzerland.DomainPulse is the most important event for the German speaking domain industry, and is held each year in either Germany, Austria or Switzerland.This year's agenda
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January 22nd, 2010
Save Money With Our Friday Deals
Special offers and discounts can be fun! If you subscribe to our newsletter you can get subscriber only discounts that we don't offer anywhere else!In order to celebrate Friday, which seemed like a stupid enough reason to have a discount,
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January 21st, 2010
PEMVZWIN04 - Server Issues
We are currently seeing some template issues on the server PEMVZWIN04. We are working with our software vendor to resolve this asap.A reboot will be required.. Estimated downtime for customer VPSs is 15 minutes.This blog post wil
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January 20th, 2010
billing system upgrades 21st of Jan 2010
Summary: Tomorrow morning starting at 04:00 our billing system bound within the "billing" tab of cp.blacknight.com is going to be upgraded by 2 minor revisions.Details: During the upgrade our billing system will be unavailable. T
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VPS Hardware Node Reboot
We are scheduling a reboot of the VPS Hardware node PEMVZWIN04. This is a routine procedure and will involve the reboot of customer VPSs (listed below) on the hardware node. If your VPS is listed below, it will be offline for a
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CPU Upgrade - PEMVZMPS15
Due to the increase amount of traffic to the shared linux servers
located on the hardware node, PEMVZMPS15, we will be increasing it's
performance potential with a CPU upgrade.The affected services are:81.17.254.72 pemlinwe
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