Well that is a nice thing to see on a Monday morning.
Do you remember the name of the agent you were speaking to?
Praise for the O2 Customer Service.
representing O2
Daryll from Talk2O2's public updates
June 12th, 2009
May 11th, 2009
May 8th, 2009
now following
April 29th, 2009
We don't sell that handset anymore. I would recommend the E66 instead though.
http://www.o2online.ie/webapp/wcs/stores/servlet/O2PhoneListDisplayView?fromIndex=10&storeId=10001&langId=-1&catalogId=10001&flowType=P&brands=Nokia&features=&priceRange=
Nokia E65 on O2? .
representing O2
Nokia E65 on O2? .
representing O2
April 25th, 2009
I think I might actually get one of these. "The Power of One" and all that. Free energy is the future.
iPhone 3G - Battery life.
representing O2
iPhone 3G - Battery life.
representing O2
liked
April 24th, 2009
To be honest it is the wifi and bluetooth that are draining your battery. I have heard though that 3.0 will have greater battery management so it could improve things for you.
iPhone 3G - Battery life.
representing O2
iPhone 3G - Battery life.
representing O2
April 23rd, 2009
Cheers Campbell,
I am liking it too. Did you register with the blue room to get you priority tickets?
New website.
representing O2
New website.
representing O2
April 14th, 2009
Welll if you need anything give me a shout either on her or on our forum
Moving from Vodafone to O2.
representing O2
Moving from Vodafone to O2.
representing O2
Can I ask Fergal if you are still having this issue. What is happening I believe is that the port to O2 is stuck on one particular step so you get what you are describing above. Let me know either way and I will look into it for you.
Moving from Vodafone to O2.
representing O2
Moving from Vodafone to O2.
representing O2
April 7th, 2009
Unless you have the iPhone 3.0 software on your phone the skype programme will only work on WiFi. Tried it myself just there just to check.
Iphone & o2 Ireland.
representing O2
Iphone & o2 Ireland.
representing O2
April 6th, 2009
Rod will be online tomorrow if you have a question for him.
http://forums.o2online.ie/forums/showthread.php?p=46583#post46583
Have you got a question for the head of Customer Care.
representing O2
Have you got a question for the head of Customer Care.
representing O2
March 31st, 2009
March 30th, 2009
Hi Guys,
Just to add to this and to let you know I have not forgotten. I have passed your feedback on earlier this month and we will be in a position to comment further on this very soon. Lets just say its great news :)
Data download charges query .
representing O2
Data download charges query .
representing O2
O2.ie Spring Clean
Hi there. We’ve listened to your feedback and we’re beginning to make the first of many improvements to the O2 website in April. The initial changes are mostly cosmetic, but we’ve also changed the way you login. We&rs
representing O2
March 24th, 2009
Hey Mark,
If you are looking for a phone that does the internet the way you want it to then there really isn't anything else in the market like the iPhone at the moment. A lot of phones claim to be iPhone killers but deep down in their micro chips they ...
mobile phones.
representing O2
mobile phones.
representing O2
O2 Experience Plus!
O2 are delighted to announce our new prepaid plans based on customer feedback... You said:
·“Don’t like the 49c off net rate” ·“Don’t like being restricted to 10 numbers on O
representing O2
now following
March 23rd, 2009
now following
now following
joined
March 22nd, 2009
No it comes locked to O2 however you can request the unlock code for it if you wish. It takes about a week to retrieve
Sierra Compass 888.
representing O2
Sierra Compass 888.
representing O2
March 20th, 2009
At the moment there isn't any plan to do so but it might come in the form of an add-on in the future maybe but don't hold me to that :)
New iPhone Price Plans.
representing O2
New iPhone Price Plans.
representing O2
Hi Chris, these plans will obviously not suit everyone. I myself will be staying on the iPhone 350 plan what we are trying to do here is offer an option to those people who make a majority of their calls to O2, for everyone else the plans that are curre...
New iPhone Price Plans.
representing O2
New iPhone Price Plans.
representing O2
Well we only need to worry about where you are in particular and I can either send some one to meet you or give you a shout on the phone.
New iPhone Price Plans.
representing O2
New iPhone Price Plans.
representing O2
Chris,
to clear things up for you. Calls to other networks are 25c per min and there is no set number of minutes hence the name unlimited :)
As for bitbuzz this is just a reminder of the current deal we have with bitbuzz and in by no way means that we a...
New iPhone Price Plans.
representing O2
New iPhone Price Plans.
representing O2
Hi Paul,
I would love to help you out but need some details. Do you have a VAT registered business and are you looking to keep the storms or move to iPhones instead? Where in the country are you? Hopefully I can put you through to the right person.
New iPhone Price Plans.
representing O2
New iPhone Price Plans.
representing O2
March 18th, 2009
Yes you can change as of tomorrow as long as you have had the current contract for longer than 6 months.
As for clearing stock there is only rumour around with regards the new handset at the moment.
New iPhone Price Plans.
representing O2
New iPhone Price Plans.
representing O2
New iPhone Price Plans
Hi all after a couple of weeks of waiting I can officially confirm what the announcement is going to be. Essentially based on some feed back from the wish-list and other parts of the business we saw that the iPhone price plans were a lit
representing O2
March 16th, 2009
Sorry Matthew. I have been in and out of hospital and have had no-one to cover me. With the new software update of the iPhone you can tether your iPhone to your computer and you will be able to use your monthly data allowance instead of opening a new mo...
3g Netbooks.
representing O2
3g Netbooks.
representing O2
March 10th, 2009
Silgo town and Clones will be fine and are fully covered for 3G services with O2 however you will only be able to receive a GPRS signal in Gurteen which will restrict your usage alright.
What are you intending on using the Broadband for and what handse...
broadband package.
representing O2
broadband package.
representing O2
What parts of Monaghan and Sligo will you be using the modem mainly? For information on our tariffs take a look here
broadband package.
representing O2
broadband package.
representing O2
Have you got a question for the head of Customer Care
Every month for a couple of hours the head of O2 Customer Care in Ireland Rod Coleman will be taking questions from customers. We have already had one session and will be continuing again next month so if you do have a question for him ge
representing O2
Sorry Matthew,
I have not been around for a few days, tell me are you a business customer with O2?
3g Netbooks.
representing O2
3g Netbooks.
representing O2
March 3rd, 2009
February 27th, 2009
Can you send me the IMEI. I may be able to help
Unlocking fees are they legal and ethical.
representing O2
to 3 mobile
Unlocking fees are they legal and ethical.
representing O2
to 3 mobile
February 26th, 2009
I feel your pain (went through the same thing with my sister). Unfortunately there is no legislation with regards unlocking a handset with ourselves we regard it an value added service and do not charge to unlock your phone. Vodafone I beleive are the s...
Unlocking fees are they legal and ethical.
representing O2
to 3 mobile
Unlocking fees are they legal and ethical.
representing O2
to 3 mobile
If you want to send me some details I can send you some information on some plans that might suit you.
Now I am REALLY angry.
representing O2
to 3 mobile
Now I am REALLY angry.
representing O2
to 3 mobile
February 25th, 2009
What I was thinking is I can send you out one of our loan phones with a prepaid sim card until you get sorted with 3 and when you have everything done and you are signed up with a network you can just send it back to us. Give me a shout either way
Thanks for the offer!.
representing O2
Thanks for the offer!.
representing O2
February 24th, 2009
Yes you do. I never said that it wasn't the case. I have hinted though that there is a change on the horizon that I cannot speak about right now.
Data download charges query .
representing O2
Data download charges query .
representing O2
Again I point out the problem with your claim.
As you can see from the URL the price of data on meteor you have posted is on their prepaid price plans and not heir bill pay ones. Sorry.
And the three on is based on you having one of their best of both p...
Data download charges query .
representing O2
Data download charges query .
representing O2
Sorry meant to add that there would be a handset involved here too.
Now I am REALLY angry.
representing O2
to 3 mobile
Now I am REALLY angry.
representing O2
to 3 mobile
Hi Emily,
How are you sorted for a phone at the moment? would you like me to sort you out with a sim card while you are waiting for this situation to get resolved? No charge of course.
Daryll
Now I am REALLY angry.
representing O2
to 3 mobile
Now I am REALLY angry.
representing O2
to 3 mobile
If you use the link that you have posted, there is a link on the left hand side of the page that directs you to the in flight romaing page.
You can now use your Mobile in the Sky with In Flight roaming.
representing O2
You can now use your Mobile in the Sky with In Flight roaming.
representing O2
February 20th, 2009
Meteor: 2c per KB with no add-on
3: 24c per MB without an Add-on
Vodafone: 99c per day up to 50MB
O2: 1c per KB
So you can see that your post is wrong. I never said we were the cheapest what I did say though is that there maybe some changes in the futu...
Data download charges query .
representing O2
Data download charges query .
representing O2
Next Week?
Want to be in Croke Park supporting the Irish team against the English. Well as a forum member you now have the chance to be there to cheer on the Irish team as they make there next step to their first Grand Slam since 1948.
All you have
representing O2
February 19th, 2009
You can now use your Mobile in the Sky with In Flight roaming
What is it?
In Flight roaming is a new service where some airlines will have mobile phone transmitters fitted onto their aircraft. This technology means that mobile phones can now be used on flights (where the airlines support it).
representing O2
February 17th, 2009
That is an idea alright. In the mean time just so everyone knows. It is 99c per day up to 50MB on prepay and the add-ons I have mentioned above for bill pay. There may be some changes in the future with regard to this and I will update where ever I can ...
Data download charges query .
representing O2
Data download charges query .
representing O2
Hi Daryl, Paddy. With regards to the ....
representing O2