PaulSweeney's public updates
July 2nd, 2009
Well, I've been complaining about Vodafone, and ...
Well, I've been complaining about Vodafone, and Blackberry Storm in about every online media I can, and not once has either company reached out to me. Roosters. Home. Rest.
Next week VoiceSage will switch to 02, iPhone, and who knows what
representing VoiceSage
June 3rd, 2009
If you've ever missed the Dart by ...
If you've ever missed the Dart by a minute or two, you might consider this iphone app http://itunes.com/apps/DublinRail
representing VoiceSage
June 2nd, 2009
More decent coverage of VoiceSage in the ...
More decent coverage of VoiceSage in the Sunday Business Post http://www.sbpost.ie/post/pages/p/story.aspx-qqqt=DONE+DEAL-qqqm=nav-qqqid=42045-qqqx=1.asp
representing VoiceSage
May 28th, 2009
Well, big few days for VoiceSage. New ...
Well, big few days for VoiceSage. New Dublin Office officially opened by the Minister, new jobs in Technology, Customer Service. Great news in a down economy. A Great way to start officially posting here.
representing VoiceSage
April 17th, 2009
Shout Out for IIA Net Innovation Award...
As people here have been pointing out, a lot of the folks participating in IGOpeople, and IGOpeeps themselves have been nominated. I'd like to ask you to consider Voting For VoiceSage.
Here's Some Reasons Why:
- We are regarded as
representing VoiceSage
liked
April 14th, 2009
Totally Agree. And with Filters on desktop clients I am sure that you will be able to opt in and out within peoples streams in the near future. And as you say the Social Rules will evolve into groups of like thinking individuals, as they always do.
It’s my twitter, use it like I tell you!.
representing VoiceSage
It’s my twitter, use it like I tell you!.
representing VoiceSage
April 9th, 2009
Service is almost "invisible" until you have an interaction with a person. We have relationships with people. Its when we have the impression that people are "going beyond" the call of duty that we get that impression of excellence. In this day and age ...
Customer Service - What does it mean to you?.
representing VoiceSage
Customer Service - What does it mean to you?.
representing VoiceSage
April 8th, 2009
Leon, the company is Neiman Marcus ( I think). The no quibbles policy is famous. I had a great experience just today actually. My partner had a little girl 10 days ago and our local Desert Gallery in Grove Island Limerick asked me how everything went, w...
Customer Service - What does it mean to you?.
representing VoiceSage
Customer Service - What does it mean to you?.
representing VoiceSage
yes, a proactive engagement with me when you notice that hey, this guy isn't making any calls, showing me that I was getting superior levels of performance on broadband might have given me a positive brand attitude. I don't have a negative view of the c...
Customer Service - What does it mean to you?.
representing VoiceSage
Customer Service - What does it mean to you?.
representing VoiceSage
Service, for any company, has to be "remarkable", and that is usually, because it is "exceptional" and makes a great story, creates a memorable image, or truly demonstrates the brand. For instance, a credit card company that does something usefull :) Do...
Customer Service - What does it mean to you?.
representing VoiceSage
Customer Service - What does it mean to you?.
representing VoiceSage
March 24th, 2009
I have to say that you might be better off waiting if you are planning on paying full price for an iphone. In about 90 days time a new phone will be on the market, rumoured to have better picture resolution and video. Also will "probably' have native fe...
mobile phones.
representing VoiceSage
mobile phones.
representing VoiceSage
March 20th, 2009
Oh and our HQ is in Cork, with an Office in Dublin, and an office in London, UK. Wireless broadband capability also required.
New iPhone Price Plans.
representing VoiceSage
New iPhone Price Plans.
representing VoiceSage
Yes we have a VAT registered Business
Move from storms (piece of crap that they are)
All new iPhones.
Have been Vodafone for 5 years now as business.
Around 5 people in ireland and 6 in UK will be in the plan.
New iPhone Price Plans.
representing VoiceSage
New iPhone Price Plans.
representing VoiceSage
OK I am going to stick my leg out here. Who do we contact to get a quote on changing more than 10 blackberry storms from Vodafone? I am so sick of posting up " I hate blackberry storm" online, in twitter, in blogs, and nobody in Vodafone taking a blind ...
New iPhone Price Plans.
representing VoiceSage
New iPhone Price Plans.
representing VoiceSage
That was the whole point (the stereotypes!). Its worst sin, is that it just wasn't funny.
Simpsons in Ireland.
representing VoiceSage
Simpsons in Ireland.
representing VoiceSage
March 13th, 2009
That sounds like a very unfortunate situation. I used to live in an apt on Sir John Rogersons Quay Dublin and the I describe the experience of "six floors flushing". It was one of the reasons we decided not to buy in Dublin at the time; we simply could ...
Sound proofing of Homes.
representing VoiceSage
Sound proofing of Homes.
representing VoiceSage
March 10th, 2009
March 9th, 2009
Cormac, I think there is an easy way to run the cancellation from an online form: fill in the form, politely ask if you would help them by providing some further details, and then saying that they now had to ring you phone to confirm identity. This coul...
JJB Limerick.
representing VoiceSage
JJB Limerick.
representing VoiceSage
Went to the Gym and signed off with no problem. No fuss, no muss. So why make me go in ?
Pretty well handled by the people in there, but still, if they had given me the option to cancel and as part of the sign out ask me for permission to recontact I wo...
JJB Limerick.
representing VoiceSage
JJB Limerick.
representing VoiceSage
JJB Limerick
I haven't been in a long while and with a new baby on the way it is unlikely that I will get to the gym again soon. So, I rang them to cancel only to be told that "i could not do that over the phone, I have to physically go in and sign so
representing VoiceSage
February 27th, 2009
Excellent. I've never tried Butlers, must give it a go. Would be nice to see a g-map attached to the conversation. I sometimes have a hard time imagining the various locations, begin geo-challenged...
Best coffee in Dublin.
representing VoiceSage
Best coffee in Dublin.
representing VoiceSage
February 17th, 2009
Have to say I have bought two suits in Abrahams (as per Cormacs recommendation above) and found them to be excellent, and also the suits! great great quality, often at better than you would expect prices.
Buying a New Suit in Dublin?.
representing VoiceSage
Buying a New Suit in Dublin?.
representing VoiceSage
February 11th, 2009
January 14th, 2009
now following
January 13th, 2009
now following
now following
now following
joined
January 12th, 2009
Good on you. Delighted. Lets go!
About this group..
to the Dell Limerick group
representing VoiceSage
About this group..
to the Dell Limerick group
representing VoiceSage
January 9th, 2009
There are a number of theories here, but the one that seems right to me, even after all these years, is Michael Porters Competitive Advantage of Nations, and the idea of clusters of innovation. Mixed economies can succeed, see the middle layer of light ...
Bad news for Limerick.
representing VoiceSage
to Dell
Bad news for Limerick.
representing VoiceSage
to Dell
January 4th, 2009
The very, very best wishes. And I think he gods sent you both a fine day for it.
I go to my wedding now!.
representing VoiceSage
I go to my wedding now!.
representing VoiceSage
December 21st, 2008
now following
December 20th, 2008
Just wondering how useful it might be for "everyone here" to publish out their quotes process over the new year, as people go to renew insurance etc. I got a notice from my broker today re-re-insurance, and given the current climate, I am sure as hell g...
Good customer service.
representing VoiceSage
to Allied Irish Banks
Good customer service.
representing VoiceSage
to Allied Irish Banks
December 19th, 2008
now following
now following
now following
now following
now following
PaulSweeney is following Johnny Beirne of Johnny Beirne Social Media Consultancy's public updates.
23:59
23:59
Http://voicesage.blogspot.com
A bog about using communications to enhance business processes. Lots of Enterprise2.0.
to the IrishBlogs group
representing VoiceSage
joined
now following
December 18th, 2008
Yes, it is cool :) oh and my twitter handle is @paulsweeney (small typo in your thanks note above !). This will be a useful feature as you can now alert others on twitter to a specific conversation flow/ issue on IGO. Where it would get a little ugly is...
Just tweet it. Tweet it. Tweet it. No one wants to be defeated....
representing VoiceSage
Just tweet it. Tweet it. Tweet it. No one wants to be defeated....
representing VoiceSage
Yes, it is cool :) oh and my twitter handle is @paulsweeney (small typo in your thanks note above !). This will be a useful feature as you can now alert others on twitter to a specific conversation flow/ issue on IGO. Where it would get a little ugly is...
Just tweet it. Tweet it. Tweet it. No one wants to be defeated....
representing VoiceSage
Just tweet it. Tweet it. Tweet it. No one wants to be defeated....
representing VoiceSage
bill not online or in the post?.
representing VoiceSage
to Bord Gáis Energy